PRIVACY POLICY
Last updated July 01, 2023
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can find out more details
about any of these topics by clicking the link following each key point or by using our table of
contents below to find the section you are looking for.
What personal information do we process? When you visit, use, or navigate our Services, we
may process personal information depending on how you interact with us and the Services, the
choices you make, and the products and features you use. Learn more about personal information
you disclose to us.
Do we process any sensitive personal information? We do not process sensitive personal
information.
Do we receive any information from third parties? We may receive information from public
databases, marketing partners, social media platforms, and other outside sources. Learn more
about information collected from other sources.
How do we process your information? We process your information to provide, improve, and
administer our Services, communicate with you, for security and fraud prevention, and to comply
with law. We may also process your information for other purposes with your consent. We process
your information only when we have a valid legal reason to do so. Learn more about how we
process your information.
In what situations and with which parties do we share personal information? We may share
information in specific situations and with specific third parties. Learn more about when and with
whom we share your personal information.
How do we keep your information safe? We have organizational and technical processes and
procedures in place to protect your personal information. However, no electronic transmission over
the internet or information storage technology can be guaranteed to be 100% secure, so we cannot
promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be
able to defeat our security and improperly collect, access, steal, or modify your information. Learn
more about how we keep your information safe.
What are your rights? Depending on where you are located geographically, the applicable privacy
law may mean you have certain rights regarding your personal information. Learn more about your
privacy rights.
How do you exercise your rights? The easiest way to exercise your rights is by submitting a data
subject access request, or by contacting us. We will consider and act upon any request in
accordance with applicable data protection laws.
Want to learn more about what we do with any information we collect? Review the privacy notice in
full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL
INFORMATION?
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
6. HOW LONG DO WE KEEP YOUR INFORMATION?
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
8. DO WE COLLECT INFORMATION FROM MINORS?
9. WHAT ARE YOUR PRIVACY RIGHTS?
10. CONTROLS FOR DO-NOT-TRACK FEATURES
11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
12. DO WE MAKE UPDATES TO THIS NOTICE?
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT
FROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the
Services, express an interest in obtaining information about us or our products and Services, when
you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the
context of your interactions with us and the Services, the choices you make, and the products and
features you use. The personal information we collect may include the following:
names
phone numbers
email addresses
mailing addresses
usernames
passwords
job titles
contact preferences
contact or authentication data
billing addresses
debit/credit card numbers
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Sensitive Information. We do not process sensitive information.
Payment Data. We may collect data necessary to process your payment if you make purchases,
such as your payment instrument number, and the security code associated with your payment
instrument. All payment data is stored by Stripe. You may find their privacy notice link(s)
here: https://stripe.com/privacy.
Social Media Login Data. We may provide you with the option to register with us using your existing
social media account details, like your Facebook, Twitter, or other social media account. If you
choose to register in this way, we will collect the information described in the section called "HOW
DO WE HANDLE YOUR SOCIAL LOGINS?" below.
All personal information that you provide to us must be true, complete, and accurate, and you must
notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and
device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This
information does not reveal your specific identity (like your name or contact information) but may
include device and usage information, such as your IP address, browser and device characteristics,
operating system, language preferences, referring URLs, device name, country, location, information
about how and when you use our Services, and other technical information. This information is
primarily needed to maintain the security and operation of our Services, and for our internal analytics
and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes:
Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and
performance information our servers automatically collect when you access or use our
Services and which we record in log files. Depending on how you interact with us, this log
data may include your IP address, device information, browser type, and settings and
information about your activity in the Services (such as the date/time stamps associated with
your usage, pages and files viewed, searches, and other actions you take such as which
features you use), device event information (such as system activity, error reports
(sometimes called "crash dumps"), and hardware settings).
Device Data. We collect device data such as information about your computer, phone, tablet,
or other device you use to access the Services. Depending on the device used, this device
data may include information such as your IP address (or proxy server), device and
application identification numbers, location, browser type, hardware model, Internet service
provider and/or mobile carrier, operating system, and system configuration information.
Location Data. We collect location data such as information about your device's location,
which can be either precise or imprecise. How much information we collect depends on the
type and settings of the device you use to access the Services. For example, we may use
GPS and other technologies to collect geolocation data that tells us your current location
(based on your IP address). You can opt out of allowing us to collect this information either
by refusing access to the information or by disabling your Location setting on your device.
However, if you choose to opt out, you may not be able to use certain aspects of the
Services.
Information collected from other sources
In Short: We may collect limited data from public databases, marketing partners, social media
platforms, and other outside sources.
In order to enhance our ability to provide relevant marketing, offers, and services to you and update
our records, we may obtain information about you from other sources, such as public databases,
joint marketing partners, affiliate programs, data providers, social media platforms, and from other
third parties. This information includes mailing addresses, job titles, email addresses, phone
numbers, intent data (or user behavior data), Internet Protocol (IP) addresses, social media profiles,
social media URLs, and custom profiles, for purposes of targeted advertising and event promotion. If
you interact with us on a social media platform using your social media account (e.g., Facebook or
Twitter), we receive personal information about you such as your name, email address, and gender.
Any personal information that we collect from your social media account depends on your social
media account's privacy settings.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services,
communicate with you, for security and fraud prevention, and to comply with law. We may also
process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you
interact with our Services, including:
To facilitate account creation and authentication and otherwise manage user
accounts. We may process your information so you can create and log in to your account,
as well as keep your account in working order.
To deliver and facilitate delivery of services to the user. We may process your
information to provide you with the requested service.
To respond to user inquiries/offer support to users. We may process your information to
respond to your inquiries and solve any potential issues you might have with the requested
service.
To send administrative information to you. We may process your information to send you
details about our products and services, changes to our terms and policies, and other similar
information.
To fulfill and manage your orders. We may process your information to fulfill and manage
your orders, payments, returns, and exchanges made through the Services.
To enable user-to-user communications. We may process your information if you choose
to use any of our offerings that allow for communication with another user.
To request feedback. We may process your information when necessary to request
feedback and to contact you about your use of our Services.
To send you marketing and promotional communications. We may process the personal
information you send to us for our marketing purposes, if this is in accordance with your
marketing preferences. You can opt out of our marketing emails at any time. For more
information, see "WHAT ARE YOUR PRIVACY RIGHTS?" below.
To deliver targeted advertising to you. We may process your information to develop and
display personalized content and advertising tailored to your interests, location, and more.
To post testimonials. We post testimonials on our Services that may contain personal
information.
To protect our Services. We may process your information as part of our efforts to
keep our Services safe and secure, including fraud monitoring and prevention.
To administer prize draws and competitions. We may process your information to
administer prize draws and competitions.
To evaluate and improve our Services, products, marketing, and your experience. We
may process your information when we believe it is necessary to identify usage
trends, determine the effectiveness of our promotional campaigns, and to evaluate
and improve our Services, products, marketing, and your experience.
To identify usage trends. We may process information about how you use our
Services to better understand how they are being used so we can improve them.
To determine the effectiveness of our marketing and promotional campaigns. We may
process your information to better understand how to provide marketing and promotional
campaigns that are most relevant to you.
To comply with our legal obligations. We may process your information to comply with our
legal obligations, respond to legal requests, and exercise, establish, or defend our legal
rights.
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL
INFORMATION?
In Short: We may share information in specific situations described in this section and/or with the
following third parties.
We will not share mobile phone number information
We may need to share your personal information in the following situations:
Business Transfers. We may share or transfer your information in connection with, or
during negotiations of, any merger, sale of company assets, financing, or acquisition of all or
a portion of our business to another company.
4. DO WE USE COOKIES AND OTHER TRACKING
TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or
store information. Specific information about how we use such technologies and how you can refuse
certain cookies is set out in our Cookie Notice.
5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our Services using a social media account, we may
have access to certain information about you.
Our Services offer you the ability to register and log in using your third-party social media account
details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain
profile information about you from your social media provider. The profile information we receive may
vary depending on the social media provider concerned, but will often include your name, email
address, friends list, and profile picture, as well as other information you choose to make public on
such a social media platform.
We will use the information we receive only for the purposes that are described in this privacy notice
or that are otherwise made clear to you on the relevant Services. Please note that we do not control,
and are not responsible for, other uses of your personal information by your third-party social media
provider. We recommend that you review their privacy notice to understand how they collect, use,
and share your personal information, and how you can set your privacy preferences on their sites
and apps.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this
privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in
this privacy notice, unless a longer retention period is required or permitted by law (such as tax,
accounting, or other legal requirements). No purpose in this notice will require us keeping your
personal information for longer than twenty four (24) months past the termination of the user's
account.
When we have no ongoing legitimate business need to process your personal information, we will
either delete or anonymize such information, or, if this is not possible (for example, because your
personal information has been stored in backup archives), then we will securely store your personal
information and isolate it from any further processing until deletion is possible.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and
technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures
designed to protect the security of any personal information we process. However, despite our
safeguards and efforts to secure your information, no electronic transmission over the Internet or
information storage technology can be guaranteed to be 100% secure, so we cannot promise or
guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat
our security and improperly collect, access, steal, or modify your information. Although we will do our
best to protect your personal information, transmission of personal information to and from our
Services is at your own risk. You should only access the Services within a secure environment.
8. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the
Services, you represent that you are at least 18 or that you are the parent or guardian of such a
minor and consent to such minor dependent’s use of the Services. If we learn that personal
information from users less than 18 years of age has been collected, we will deactivate the account
and take reasonable measures to promptly delete such data from our records. If you become aware
of any data we may have collected from children under age 18, please contact us
at _______________________.
9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any time.
Withdrawing your consent: If we are relying on your consent to process your personal
information, which may be express and/or implied consent depending on the applicable law, you
have the right to withdraw your consent at any time. You can withdraw your consent at any time by
contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US
ABOUT THIS NOTICE?" below.
However, please note that this will not affect the lawfulness of the processing before its withdrawal
nor, when applicable law allows, will it affect the processing of your personal information conducted
in reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You can unsubscribe from our
marketing and promotional communications at any time by clicking on the unsubscribe link in the
emails that we send, replying "STOP" or "UNSUBSCRIBE" to the SMS messages that we send, or
by contacting us using the details provided in the section "HOW CAN YOU CONTACT US ABOUT
THIS NOTICE?" below. You will then be removed from the marketing lists. However, we may still
communicate with you — for example, to send you service-related messages that are necessary for
the administration and use of your account, to respond to service requests, or for other non-
marketing purposes.
Account Information
If you would at any time like to review or change the information in your account or
terminate your account, you can:
Log in to your account settings and update your user account.
Contact us using the contact information provided.
Upon your request to terminate your account, we will deactivate or delete your account and
information from our active databases. However, we may retain some information in our files to
prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or
comply with applicable legal requirements.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you
prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you
choose to remove cookies or reject cookies, this could affect certain features or services of our
Services.
If you have questions or comments about your privacy rights, you may email us
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-
Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data
about your online browsing activities monitored and collected. At this stage no uniform technology
standard for recognizing and implementing DNT signals has been finalized. As such, we do not
currently respond to DNT browser signals or any other mechanism that automatically communicates
your choice not to be tracked online. If a standard for online tracking is adopted that we must follow
in the future, we will inform you about that practice in a revised version of this privacy notice.
11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY
RIGHTS?
In Short: If you are a resident of California or Virginia, you are granted specific rights regarding
access to your personal information.
What categories of personal information do we collect?
We have collected the following categories of personal information in the past twelve (12) months:
Category Examples Collected
A. Identifiers Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique
personal identifier, online identifier, Internet Protocol address, email address, and account name NO
B. Personal information as defined in the California Customer Records
statute Name, contact information, education, employment, employment history, and financial information NO
C. Protected classification characteristics under state or federal law Gender and date of birth NO
D. Commercial information Transaction information, purchase history, financial details, and payment information NO
E. Biometric information Fingerprints and voiceprints NO
F. Internet or other similar network activity Browsing history, search history, online behavior, interest data, and interactions with our and other websites,
applications, systems, and advertisements NO
G. Geolocation data Device location NO
H. Audio, electronic, visual, thermal, olfactory, or similar information Images and audio, video or call recordings created in connection with our business activities NO
I. Professional or employment-related information Business contact details in order to provide you our Services at a business level or job title, work history, and
professional qualifications if you apply for a job with us NO
J. Education Information Student records and directory information NO
K. Inferences drawn from collected personal information Inferences drawn from any of the collected personal information listed above to create a profile or summary
about, for example, an individual’s preferences and characteristics NO
L. Sensitive personal Information NO
We may also collect other personal information outside of these categories through instances where
you interact with us in person, online, or by phone or mail in the context of:
Receiving help through our customer support channels;
Participation in customer surveys or contests; and
Facilitation in the delivery of our Services and to respond to your inquiries.
How do we use and share your personal information?
Learn about how we use your personal information in the section, "HOW DO WE PROCESS
YOUR INFORMATION?"
Will your information be shared with anyone else?
We may disclose your personal information with our service providers pursuant to a written contract
between us and each service provider. Learn more about how we disclose personal information to in
the section, "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?"
We may use your personal information for our own business purposes, such as for undertaking
internal research for technological development and demonstration. This is not considered to
be "selling" of your personal information.
We have not disclosed, sold, or shared any personal information to third parties for a business or
commercial purpose in the preceding twelve (12) months. We will not sell or share personal
information in the future belonging to website visitors, users, and other consumers.
California Residents
California Civil Code Section 1798.83, also known as the "Shine The Light" law permits our
users who are California residents to request and obtain from us, once a year and free of
charge, information about categories of personal information (if any) we disclosed to third
parties for direct marketing purposes and the names and addresses of all third parties with
which we shared personal information in the immediately preceding calendar year. If you
are a California resident and would like to make such a request, please submit your request
in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with
the Services, you have the right to request removal of unwanted data that you publicly post
on the Services. To request removal of such data, please contact us using the contact
information provided below and include the email address associated with your account and
a statement that you reside in California. We will make sure the data is not publicly
displayed on the Services, but please be aware that the data may not be completely or
comprehensively removed from all our systems (e.g., backups, etc.).
CCPA Privacy Notice
This section applies only to California residents. Under the California Consumer Privacy Act (CCPA),
you have the rights listed below.
The California Code of Regulations defines a "residents" as:
(1) every individual who is in the State of California for other than a temporary or transitory purpose
and
(2) every individual who is domiciled in the State of California who is outside the State of California
for a temporary or transitory purpose
All other individuals are defined as "non-residents."
If this definition of "resident" applies to you, we must adhere to certain rights and obligations
regarding your personal information.
Your rights with respect to your personal data
Right to request deletion of the data — Request to delete
You can ask for the deletion of your personal information. If you ask us to delete your personal
information, we will respect your request and delete your personal information, subject to certain
exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or
her right to free speech, our compliance requirements resulting from a legal obligation, or any
processing that may be required to protect against illegal activities.
Right to be informed — Request to know
Depending on the circumstances, you have a right to know:
whether we collect and use your personal information;
the categories of personal information that we collect;
the purposes for which the collected personal information is used;
whether we sell or share personal information to third parties;
the categories of personal information that we sold, shared, or disclosed for a business
purpose;
the categories of third parties to whom the personal information was sold, shared, or
disclosed for a business purpose;
the business or commercial purpose for collecting, selling, or sharing personal information;
and
the specific pieces of personal information we collected about you.
In accordance with applicable law, we are not obligated to provide or delete consumer information
that is de-identified in response to a consumer request or to re-identify individual data to verify a
consumer request.
Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights
We will not discriminate against you if you exercise your privacy rights.
Right to Limit Use and Disclosure of Sensitive Personal Information
We do not process consumer's sensitive personal information.
Verification process
Upon receiving your request, we will need to verify your identity to determine you are the same
person about whom we have the information in our system. These verification efforts require us to
ask you to provide information so that we can match it with information you have previously provided
us. For instance, depending on the type of request you submit, we may ask you to provide certain
information so that we can match the information you provide with the information we already have
on file, or we may contact you through a communication method (e.g., phone or email) that you have
previously provided to us. We may also use other verification methods as the circumstances dictate.
We will only use personal information provided in your request to verify your identity or authority to
make the request. To the extent possible, we will avoid requesting additional information from you for
the purposes of verification. However, if we cannot verify your identity from the information already
maintained by us, we may request that you provide additional information for the purposes of
verifying your identity and for security or fraud-prevention purposes. We will delete such additionally
provided information as soon as we finish verifying you.
Other privacy rights
You may object to the processing of your personal information.
You may request correction of your personal data if it is incorrect or no longer relevant, or
ask to restrict the processing of the information.
You can designate an authorized agent to make a request under the CCPA on your behalf.
We may deny a request from an authorized agent that does not submit proof that they have
been validly authorized to act on your behalf in accordance with the CCPA.
You may request to opt out from future selling or sharing of your personal information to third
parties. Upon receiving an opt-out request, we will act upon the request as soon as feasibly
possible, but no later than fifteen (15) days from the date of the request submission.
To exercise these rights, you can contact us by submitting a data subject access request, by email or
by referring to the contact details at the bottom of this document. If you have a complaint about how
we handle your data, we would like to hear from you.
Virginia Residents
Under the Virginia Consumer Data Protection Act (VCDPA):
"Consumer" means a natural person who is a resident of the Commonwealth acting only in
an individual or household context. It does not include a natural person acting in a
commercial or employment context.
"Personal data" means any information that is linked or reasonably linkable to an identified
or identifiable natural person. "Personal data" does not include de-identified data or publicly
available information.
"Sale of personal data" means the exchange of personal data for monetary consideration.
If this definition of "consumer" applies to you, we must adhere to certain rights and obligations
regarding your personal data.
Your rights with respect to your personal data
Right to be informed whether or not we are processing your personal data
Right to access your personal data
Right to correct inaccuracies in your personal data
Right to request deletion of your personal data
Right to obtain a copy of the personal data you previously shared with us
Right to opt out of the processing of your personal data if it is used for targeted advertising,
the sale of personal data, or profiling in furtherance of decisions that produce legal or
similarly significant effects ("profiling")
Exercise your rights provided under the Virginia VCDPA
You may contact us by email or submit a data subject access request.
If you are using an authorized agent to exercise your rights, we may deny a request if
the authorized agent does not submit proof that they have been validly authorized to act on your
behalf.
Verification process
We may request that you provide additional information reasonably necessary to verify you and your
consumer's request. If you submit the request through an authorized agent, we may need to collect
additional information to verify your identity before processing your request.
Upon receiving your request, we will respond without undue delay, but in all cases, within forty-five
(45) days of receipt. The response period may be extended once by forty-five (45) additional days
when reasonably necessary. We will inform you of any such extension within the initial 45-day
response period, together with the reason for the extension.
Right to appeal
If we decline to take action regarding your request, we will inform you of our decision and reasoning
behind it. If you wish to appeal our decision, please email us Within sixty (60) days of receipt of an
appeal, we will inform you in writing of any action taken or not taken in response to the appeal,
including a written explanation of the reasons for the decisions. If your appeal is denied, you may
contact the Attorney General to submit a complaint.
12. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an
updated "Revised" date and the updated version will be effective as soon as it is accessible. If we
make material changes to this privacy notice, we may notify you either by prominently posting a
notice of such changes or by directly sending you a notification. We encourage you to review this
privacy notice frequently to be informed of how we are protecting your information.
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us
__________
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE
COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the
personal information we collect from you, change that information, or delete it. To request to review,
update, or delete your personal information, please fill out and submit a data subject access request.